Last Updated: January 25, 2025

Security & Compliance

Information about Origin8.AI's security measures, compliance certifications, and commitment to protecting your data.

Table of Contents

1. Security Overview

1.1 Commitment to Security

Origin8.AI is committed to maintaining the highest standards of security and data protection. We implement comprehensive technical, organizational, and administrative safeguards to protect your data from unauthorized access, disclosure, and use.

1.2 Security Principles

Our security approach follows key principles:

  • Defense in depth with multiple layers of protection
  • Zero trust security model
  • Continuous monitoring and improvement
  • Minimal data collection and retention
  • Privacy by design and default

2. Data Encryption

2.1 Encryption in Transit

All data transmitted between your devices and our servers is encrypted:

  • TLS 1.2 or higher encryption for all connections
  • HTTPS for all web traffic
  • Strong cipher suites and key exchange protocols
  • Certificate pinning and validation

2.2 Encryption at Rest

All stored data is encrypted:

  • AES-256 encryption for database records
  • Encrypted file storage with secure key management
  • Separate encryption keys for each customer
  • Encrypted backups and disaster recovery systems

2.3 Key Management

Encryption keys are stored separately from encrypted data, managed through dedicated key management services, rotated regularly, and protected with access controls.

3. Access Controls

3.1 Role-Based Access

Access to customer data and systems is strictly limited to authorized personnel based on role and need-to-know principles. Employees can only access data necessary for their responsibilities.

3.2 Administrative Access

  • Separate administrative accounts for privileged access
  • Just-in-time privilege elevation with time-limited access
  • Comprehensive logging of all administrative actions
  • Approval workflows for sensitive operations

3.3 Data Isolation

Customer data is logically isolated from other customers' data. Cross-customer access is prevented through application-level controls and database segregation.

4. Authentication

4.1 User Authentication

  • Strong password policies with complexity requirements
  • Password hashing using industry-standard algorithms
  • Session management with secure session tokens
  • Account lockout after failed login attempts

4.2 Multi-Factor Authentication

Users can enable multi-factor authentication (MFA) for additional account security. MFA requires two or more verification methods for login, such as password and authenticator apps.

4.3 API Authentication

API access requires authentication via API keys or OAuth tokens. API keys are rotatable and can be revoked. We recommend using short-lived tokens for API integrations.

5. Network Security

5.1 Firewalls and Segmentation

  • Multiple layers of firewalls protecting network perimeter
  • Network segmentation isolating critical systems
  • DMZ architecture separating public and private networks
  • VPC and subnet isolation for cloud infrastructure

5.2 Intrusion Detection

We deploy multiple layers of intrusion detection and prevention:

  • IDS/IPS systems monitoring for suspicious activity
  • Real-time threat detection and alerting
  • DDoS protection and mitigation services
  • WAF (Web Application Firewall) rules

5.3 VPN and Remote Access

All remote access to internal systems requires VPN with encryption. Session recording and audit logging are maintained for all remote connections.

6. Vulnerability Management

6.1 Vulnerability Scanning

  • Regular automated vulnerability scanning of infrastructure
  • Source code analysis and dependency scanning
  • Container and image scanning for deployed applications
  • Web application scanning and testing

6.2 Patching and Updates

We maintain a rigorous patching program:

  • Critical patches applied within 24-48 hours
  • High-priority patches applied within 7 days
  • Regular OS and framework updates
  • Dependency updates with automated testing

6.3 Remediation Process

Identified vulnerabilities are tracked, prioritized, and remediated based on severity and exploitability. We maintain clear SLAs for vulnerability resolution.

7. Compliance Certifications

7.1 Current Certifications

  • SOC 2 Type II: Annual compliance report demonstrating controls over security, availability, and data confidentiality
  • GDPR: Full compliance with General Data Protection Regulation requirements
  • ISO 27001: Information security management system certification (planned for 2025)

7.2 Planned Certifications

  • ISO 27001 information security management
  • SOC 3 public attestation report
  • Industry-specific compliance (HIPAA, PCI-DSS as needed)

8. Data Centers

8.1 Physical Security

Our data centers implement comprehensive physical security:

  • Biometric access controls and badge systems
  • CCTV surveillance and access logging
  • Environmental controls (temperature, humidity, fire suppression)
  • Redundant power systems and UPS backup
  • Secure equipment disposal procedures

8.2 Cloud Infrastructure

We utilize major cloud providers with multiple regions and availability zones for redundancy. Infrastructure is deployed across geographically distributed locations to ensure resilience.

9. Backup and Disaster Recovery

9.1 Backup Strategy

  • Daily automated backups of all critical data
  • Geographically distributed backup locations
  • Encrypted backup storage
  • Regular backup integrity verification

9.2 Disaster Recovery

We maintain a comprehensive disaster recovery plan:

  • Recovery Time Objective (RTO) of 4 hours
  • Recovery Point Objective (RPO) of 1 hour
  • Regular disaster recovery drills
  • Failover to secondary systems

10. Incident Response

10.1 Response Procedures

We maintain a formal incident response program:

  • 24/7 incident detection and monitoring
  • Dedicated incident response team
  • Rapid containment and mitigation procedures
  • Forensic investigation and root cause analysis

10.2 Customer Notification

In the event of a data breach or security incident affecting customer data, we will notify affected customers and regulatory authorities within 24 hours as required by law.

11. Security Audits

11.1 Internal Audits

  • Quarterly security assessments
  • Annual penetration testing
  • Code review and static analysis

11.2 Third-Party Audits

We engage independent third-party security firms to conduct regular security audits and penetration testing. Results inform our security program improvements.

12. Vulnerability Disclosure

12.1 Bug Bounty Program

Origin8.AI values security research. We invite qualified security researchers to participate in our responsible disclosure program to identify potential vulnerabilities.

12.2 Responsible Disclosure

We ask researchers to:

  • Report vulnerabilities to security@origin8ai.co
  • Provide detailed technical information about the vulnerability
  • Allow reasonable time for fixes before public disclosure
  • Not access other users' data or disrupt services

13. Contact Information

For security-related inquiries and concerns:

Email: security@origin8ai.co

Legal Inquiries: legal@origin8ai.co